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What's The Best Short Term Virtual Receptionist And Why

Published Jul 13, 24
6 min read


OHQ's records are sufficient proof of a cost that is payable unless they are revealed to be incorrect. Consumer will certainly use its sensible efforts to notify OHQ of any kind of invoice dispute within fourteen (14) days of receipt of a billing, adhering to the procedure outlined in Section 15. If Consumer disputes an invoice, the billing needs to remain to be paid on schedule however OHQ will attribute or reimburse Customer if it is later on fairly established by OHQ or according to the dispute resolution procedure laid out in Area 15 that the invoice was inaccurate and the Consumer is entitled to a credit history or refund.

Such alterations may include, without limitation, changes to the amounts of the Registration Charges or Use Costs for OHQ Paid Solutions, modifications to the usage allocations consisted of in the Pricing Strategies, and discontinuation of Rates Strategies. (a) Each such revision will take effect after practical breakthrough composed notice is supplied to Client (for instance, by being published to the OHQ Website), except that any such modification that influences a Selected Paid Solution will apply to Client starting at the start of a Paid Solution Term starting no much less than thirty (30) days from the date which OHQ offers notification of such revision to Consumer according to Section 16.8.

If Customer does not terminate its use any afflicted Selected Paid Service before the efficient date of such modification, Customer will certainly be considered to have consented to such modification relative to such Selected Paid Service. (b) If a Pricing Strategy selected by Consumer is discontinued, OHQ will certainly supply Customer with reasonable development notification of no much less than thirty (30) days and Consumer will be provided the choice of selecting a brand-new Pricing Strategy from then-current prices plans used by OHQ.

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For avoidance of doubt, this paragraph does not put on modifications to the Price Checklist, which are addressed in Area 7 (best virtual medical receptionist).1. Customer represents that all details offered by Consumer and its callers to OHQ (including, without restriction, all call details and information relating to Customer's Credit report Card) is precise, updated and total at the time it is supplied to OHQ

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Customer should in all times adhere to all legislations, laws, requirements and codes applicable in connection with its use of OHQ Offerings and the Customer's supply of its product or services to its customers. Customer will not make use of any OHQ Offerings to engage in, or to urge or aid others to engage in, any kind of illegal or illegal activities.

If a new Paid Service Term starts earlier than 3 (3) days after such e-mail is sent, Client will certainly incur the relevant Membership Cost for the new Paid Solution Term (the ""). The efficient date of such discontinuation will certainly be either (i) the Requested Discontinuation Day, or should Client not state a Requested Termination Day, (ii) the last day of the Final Paid Solution Term.

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Where Consumer terminates according to this Area 10.1(b): (i). The Membership Charges that have been pre-paid will certainly be kept and the OHQ Offerings offered to Client up until the last day of the Last Paid Service Term (subject to reinstatement fees under clause 10.3(e)) and the extra balance of the Prepaid Usage Credit report will certainly be retained by OHQ for future use by Consumer if Client makes a decision to re-instate or otherwise re-commence the OHQ Service according to Area 10.3(e); or (ii).

(b) Complying with discontinuation of any kind of OHQ Solution, OHQ will not be accountable by any means for responding to telephone calls, taking or supplying messages, or carrying out any type of other activities in link with such OHQ Service. (c) Upon termination of all OHQ Providers, OHQ may terminate Consumer's Account and Consumer's access to the Account.

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(e) Following discontinuation of any OHQ Services, OHQ will have no commitment to renew or otherwise recommence such OHQ Providers. If OHQ elects (in its discernment) to renew or otherwise recommence an ended OHQ Solutions, OHQ may require that Client pay a reinstatement charge of $30 (to cover OHQ's practical expenses in refining the reinstatement) Information accumulated by OHQ from Client and its customers may be made use of, divulged and shared by OHQ in conformity with OHQ's privacy plan as available on the OHQ Website ("") and as may be modified from time to time.

The Controller hereby designates the Processor relative to handling activities carried out throughout the arrangement of receptionist solutions. OHQ and Consumer recognize and concur that the Cpu undergoes the following responsibilities: The Cpu will abide by the pertinent Data Protection Laws and need to: (a) only act on the composed directions of the Controller and ensure those acting under their authority do the same; (b) make certain that individuals processing the data are subject to a responsibility of self-confidence; (c) utilize its best efforts to secure and safeguard all personal information from unauthorised or unlawful handling, including (yet not limited to) unintended loss, devastation or damages; (d) make certain that all processing satisfies the needs of the GDPR and associated Information Security Laws; (e) guarantee that where a Sub-Processor is made use of, they: only engage a Sub-Processor with the prior approval of the Controller; notify the Controller of any kind of desired changes worrying Sub-Processors; they execute a written agreement including the exact same information protection commitments as established out in these Terms; recognize that any type of failing on the component of the Sub-processor to adhere to the Data Defense Rule, the Cpu remains fully reliant the Controller for the efficiency of the Sub-Processor's commitments; and aid the Controller in supplying subject accessibility and permitting data subjects to exercise their legal rights under the Information Security Regulations.

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The Controller shall accomplish appropriate and ideal onboarding and due diligence look for all Processors, with a complete assessment of the mandatory Data Security Law requirements. The Controller shall verify that the Processor has adequate and recorded procedures for information breaches, data retention and information transfers in position. The Controller will acquire proof from the Cpu as to the: (a) confirmation and integrity of the staff members made use of by the Processor; (b) any kind of certifications, certifications and plans as described in the onboarding procedure; (c) technical and operational procedures utilized in protecting the Personal Information; and (d) treatments in position for allowing information topics to exercise their legal rights, including (however not restricted to), subject accessibility demands, erasure & correction procedures and restriction of handling measures.

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